How do I book?
Choose a home or Crossing Collective (all three homes), enter your dates and guest count in the calendar, then continue to Hostaway checkout. Fees are shown at checkout. See cancellation terms at checkout.
The details, made clear
Good questions. Honest answers.
From choosing your home to check-in day, here is what to know before you arrive.
Staying a week or more? See extended stays (up to 29 nights).
Booking & payment
What fees will I see?
Cleaning, a 1.8% guest booking fee, any other mandatory fees and taxes are shown at checkout. The booking fee applies to the base rate and fees, excluding taxes. Rates include up to 6 guests at Crossing House, 4 at Cozy Cottage, 2 at Magnolia Mini and 14 for Crossing Collective (all three homes); each additional guest is $25 per night.
Is there a security deposit?
For bookings made on this site: after booking, complete identity verification, sign the rental agreement and arrange a refundable card hold (a hold, not a charge). The hold is $1,000 for Crossing Collective (all three homes); $500 for Magnolia Mini; $500 for Cozy Cottage with up to 4 guests or $1,000 with 5–6; and $500 for Crossing House with up to 6 guests booked more than 48 hours ahead, or $1,000 for 7–8 guests or a booking made within 48 hours of check-in. It is released about 2 days after check-out. Complete these steps within 48 hours, or before check-in if sooner. Incomplete bookings may be cancelled under the cancellation policy. Check-in instructions are sent after completion.
What is the cancellation policy?
For bookings on this site: Crossing House and Cozy Cottage, cancel at least 60 days before check-in for a full refund, or at least 30 days before check-in for a 50% refund. Cancellations less than 30 days before check-in are not refunded. Magnolia Mini, cancel at least 30 days before check-in for a full refund, or at least 14 days before check-in for a 50% refund. Cancellations less than 14 days before check-in are not refunded. Crossing Collective (all three homes), cancel at least 90 days before check-in for a 50% refund. Cancellations less than 90 days before check-in are not refunded. These terms apply to bookings made on this site and are shown again at checkout. Booked on Airbnb or Vrbo? The cancellation policy shown on that platform applies. Questions? Contact the hosts before booking.
Are you also on Airbnb and Vrbo?
Yes, the same homes are listed there too. But you'll pay more to cover their fees.
Arrival & access
When can we check in and out?
Check-in is at 4 PM and check-out is at 10 AM. Most stays are a minimum of two nights (some dates need three; the calendar shows the minimum for your dates) and a maximum of 29 nights.
How do we get inside?
Each home has a private entrance with a smart lock and a unique code. Access instructions are sent by text and email after the pre-arrival steps are complete. The exact address is shared after booking.
Where do we park?
The three homes have 5 parking spots in total: Crossing House 2 (one covered with the EV charger and one gravel spot behind it), Cozy Cottage 2 (gravel, on the left side of the driveway) and Magnolia Mini 1 (on the concrete pad at the back of the property, at the end of the cul-de-sac). There's no street parking; extra cars can use the free public parking downtown. Exact details are shared after booking.
The homes
How many people can stay?
Crossing House sleeps eight, Cozy Cottage sleeps six and Magnolia Mini sleeps three. Booking Crossing Collective accommodates up to 17 across all three private homes. Do not exceed your booked occupancy at any time.
Is the backyard private?
Each home has its own private indoor space and outdoor seating. The fire-pit yard and hammock are shared with the other two homes. Booking Crossing Collective gives your group the whole lot to yourselves.
Will we hear trains?
Trains pass through the historic downtown, about three houses away. You may hear them during your stay; sound machines are provided in every bedroom.
What supplies and entertainment are provided?
Every home is replenished before arrival with toiletries, paper supplies, cleaning and laundry supplies, K-cups, tea, olive oil and basic spices, stocked for up to seven days. Please purchase any additional supplies needed after that. Each home has an Amazon Fire TV without cable: Crossing House has a 75-inch TV in the living room and a 55-inch TV in the bedroom, and Cozy Cottage and Magnolia Mini each have a 60-inch TV. Sign in with your own streaming accounts; accounts are logged out after departure.
Is Crossing Collective accessible for my needs?
Accessibility varies by home. The cottage and tiny home have lighted gravel access paths, and Magnolia Mini is not wheelchair accessible. Contact the hosts to discuss steps, doors and bathroom access before booking; do not assume a step-free route.
Are children welcome?
Yes, families with children are welcome. A pack n’ play, a high chair and kids’ dishes are available on request; just mention it when you book. The Magnolia Mini is compact and better suited to couples than to small kids.
Groups & weddings
Can we stay here for a wedding weekend?
Yes. Staying together and getting ready with registered guests are welcome within the booked occupancy. Receptions, parties and events are not allowed on site. 173 Carlyle House, Flint Hill and The Atrium are each about a three-minute drive; we are not affiliated with any of these venues.
How early should our group book?
Wedding weekends can fill early. Check your dates in the live calendar now, or send the hosts your dates and headcount to talk them through.
Can you help us choose homes?
Yes. Send your dates and headcount to the hosts for group planning help. You can book Crossing Collective (all three homes) or individual homes, subject to the same live calendar.
Policies
What are the noise limits?
No outdoor noise or gatherings 10 PM–8 AM. Keep daytime noise below 60 dBA and outdoor noise respectful at all times. No outdoor amplification or instruments audible outside are allowed. The fire pit and string lights must be off between 11 PM and 8 AM.
Can we bring pets or smoke?
No pets are allowed. No smoking, vaping or drugs on the property, anywhere at Crossing Collective. See the house rules for applicable fines.
Who needs to be on the booking?
Only registered guests may stay overnight. The primary booker must stay for the full visit, except an employer may book a business trip and transfer communication and responsibility to the staying guest after confirmation. The primary renter is responsible for all guests.
Is there monitoring at Crossing Collective?
An exterior-only noise (decibel) and smoke sensor sends a text if noise limits are exceeded or smoke is detected. It does not record conversations.
Have another question? Talk to the hosts.
Crossing Collective
Make a little room for time together.
One home or all of Crossing Collective — find the space that fits your people.